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Delivery Policy

Postage fee to West Malaysia will be Flat Rate RM8, whereas to East Malaysia will be Flat Rate RM13.

We provide free shipping within Malaysia for orders above RM180.


All READY STOCKS items ordered will be mailed out within 1-2 working days (excluding weekends and public holidays) upon verification of payment.


For BACKORDER items may take up to 2-4 weeks arrival upon verification of payment.


If your order consists of both ready stock and backorder items, whole order will be shipped upon backorder item/s arrivals. If you wish your ready stock item/s to be shipped out first, kindly contact us at cheongsambyjane@gmail.com for further arrangement.


There are chances that the BACKORDER item ordered is discontinued by our supplier after the order is placed, and full refund will be done if this is the case.


You should be able to receive your parcel within 1-3 working days for local orders after verification of payment. (It may takes longer time during festive month or MCO period).


We will not be responsible for delay cause by couriers cause it is out of our control.


For Self Pick Up

Place an order and select "SELF PICK UP" upon checkout

Whatsapp us at +60174032503 to make arrangement

Address: Aston Kiara 3, Mont Kiara


Same Day Delivery (Within Klang Valley only)

Step 1: Whatsapp us at +60174032503 to enquire on availability

Step 2: Order and Check Out on website, and select "SAME DAY DELIVERY"

Step 3: Arrange for your preferred dispatch service (Eg: Lalamove, Grab)


Pick Up Details:

Address: Aston Kiara 3, 18-05, Jalan Kiara 3, 51200 Mont Kiara KL

Phone Number: +60174032503

Name: CheongSambyJane


T&C:

-Strictly subjected to CheongSambyJane schedule

-Subjected to stock availability (If the item you ordered is on BACKORDER, we will not be able to arrange for same day delivery)

-Subjected to operating hours (Mon-Friday 10am-4pm)

-Delivery charges will be paid by customer

-CheongSambyJane will not be liable for any damage or loss of parcel during the transit as dispatch service will be arranged by customer



International Delivery

We are ready to accept order from Singapore.


Shipping fee to Singapore is Flat Rate RM30.

We provide free shipping to Singapore for orders above RM480 or $150


For other countries, you can place your order via email: cheongsambyjane@gmail.com